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joe
#1 Posted : Monday, April 25, 2011 3:18:48 PM(UTC)
joe
Rank: Administration

Groups: Administrators, Registered
Joined: 11/10/2009(UTC)
Posts: 145

How to setup email and SMS notifications


1. Background

BlackBox Express and BlackBox Pro need connection to SMTP server for email and SMS notifications.

SMTP is described here:
uuuen.wikipedia.org/wiki/Simple_Mail_Transfer_Protocol

SMTP service is provided by your ISP company, by IT department at your work or by (some) free email (webmail) sites like Gmail, Hotmail, AOL, etc. but in a different ways.

a) Your ISP provider at your home or IT department at your work
The network traffic in this case is going through controlled infrastructure and in this case classic SMTP (no encryption and no authentication) is used. BlackBox Express can use this type of service only of SMTP server uses standard port 25. BlackBox Pro can use it for any port.

b) Your ISP provider away from your home or IT department outside of your ofiice
As network traffic is no longer goes over the infrastructure, controlled by your ISP or IT department, it is expected that authentication and encryption are used. Both are extensions of classic SMTP and there also two different flavors of enryption :

START TLS – exchange with SMTP server starts from clear text (not encrypted) and switches to secure connection.
SMTPS - exchange with SMTP always goes via secure connection.

BlackBox Express does not support either of these, only BlackBox Pro does.

c) Free email (webmail) providers
This is a similar situation, because network traffic goes over uncontrollable network and requires encryption. As of today (spring of 2011) only Gmail supports SMTPS, all others use START TLS. Please contact website of the provider for details. As business model of these providers implies advertisements and SMTP services (contrary to webmail) are free from ads, not all free webmails give free SMTP service (eg – Yahoo mail does not, you need to have paid business account to get it).

Only BlackBox Pro supports free email providers.


2. Details of SMTP connection for free email providers

a) Gmail
See uuumail.google.com/support/bin/answer.py?answer=13287
You need to use server smtp.gmail.com, SMTPS and port 465, your full gmail address as a user name and your password


b) Hotmail (Livemail)
Unfortunately, there is no any 'official' settings, but these setting was found to work (in the USA at least)
You need to use server smtp.live.com, START TLS and port 587, your full livemail address as a user name and your password


c) AOL mail
Look here for the details:
uuuhelp.aol.com/help/microsites/search.do?cmd=displayKC&docType=kc&externalId=217449

You need to use server smtp.aol.com, START TLS and port 587, your full AOL email as a user name and your password. Please be aware that AOL SMTP server will work even with plain SMTP, but we strongly recommend to use START TLS, because otherwise your email and password can be compromised.




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